db7 Privacy Policy

1 Introduction and Scope

db7 ("we", "our") is a trusted online gaming and betting platform in Bangladesh. This privacy policy informs you ("user", "you") how we collect, store, use, and protect your personal information. By using our website db7.cam, creating an account, or using our services, you agree to the terms of this privacy policy.

This policy applies equally to the db7 main platform, the mobile browser version, and all services associated with db7. We reserve the right to update this policy at any time, and any changes will be published on the website.

2 Information We Collect

db7 may collect the following types of information to provide services, manage your account, and ensure security:

• Full name, date of birth, and national ID or passport number (for age verification).
• Email address and contact details.
• Current address and country.

• Records of transactions made via bKash, Nagad, Rocket, Upay, or bank accounts.
• Deposit and withdrawal history.
• Account balance and bonus program details.

• IP address, browser type, and operating system information.
• Device identification number and login time and location.
• Information collected through cookies and similar tracking technologies.

• Play history, betting patterns, and session duration.
• Preferred game categories and usage patterns.
• Responsible gaming settings and self-imposed restriction details.

3 How We Collect Information

db7 collects your information in the following ways:

• Directly provided: Information you give us during account registration, the verification process, and support chat.
• Automatically collected: Through cookies, server logs, and similar technologies when you use our platform.
• From third parties: From payment providers (bKash, Nagad, etc.) and identity verification service providers.
• Fraud prevention services: Through our security and compliance partners.

4 How We Use Your Information

db7 uses your information for the following legitimate purposes:

• Creating, managing, and closing your account.
• Processing deposits and withdrawals.
• Providing bonuses, promotional offers, and VIP rewards.
• Providing customer support in Bengali via 24/7 live chat.

• Verifying age — a minimum age of 21 is required to participate on db7.
• Following KYC (Know Your Customer) procedures to prevent money laundering and fraud.
• Identifying risky behaviour under the responsible gaming policy.
• Addressing cybersecurity threats and protecting accounts.

• Providing game recommendations and offers based on your preferences.
• Improving the platform experience and functionality.
• Sending important service-related notifications.

5 Data Sharing and Disclosure

db7 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

• Payment processors: Sharing necessary information with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Identity verification services: With approved third parties for KYC and age verification.
• Legal obligations: In response to a court order or a lawful request from a government authority.
• Fraud prevention: With security partners to detect and prevent fraudulent activity.
• Business changes: In the event of any change to db7's ownership or structure, and within the scope of this policy.

All third-party partners are contractually bound to uphold our privacy standards and may not use your information for their own purposes.

6 Cookies and Tracking Technologies

db7 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Required to maintain login sessions and for security.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Help us understand platform usage patterns and make improvements.

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

7 Data Retention and Security

db7 uses industry-standard security measures to protect your information:

• SSL/TLS encryption: All data transfers are protected by the highest level of encryption.
• Secure data storage: Your information is stored on secured servers and protected from unauthorised access.
• Access controls: Only authorised personnel can access your information, and only when necessary to provide services.
• Regular security audits: Routine audits are conducted to identify and address system vulnerabilities.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.

We retain your information for as long as your account is active and as needed to provide services. Even after an account is closed, certain information may be retained for a period required by law for legal obligations and fraud prevention purposes.

8 Your Rights

As a db7 user, you have the following rights:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be updated.
• Right to erasure: You can request that specific information be deleted, where there is no legal obligation to retain it.
• Right to restrict processing: You can request that the processing of your information be restricted in certain circumstances.
• Right to portability: You can request your information in a structured, machine-readable format.
• Right to withdraw consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, contact our support team via 24/7 live chat or send us an email.

9 Protection of Minors

db7 strictly provides services only to individuals aged 21 or older. We never knowingly collect personal information from minors. Completing an age verification process at the time of account registration is mandatory.

If you believe a minor has registered on our platform, please notify our support team immediately. We will investigate and take the necessary action.

10 International Data Transfers

db7 serves users in Bangladesh. In some cases, your information may be processed or stored on international servers, such as during payment processing or identity verification.

Regardless of where data is processed, we ensure that the same level of protection described in this privacy policy applies. All third-party service providers are contractually bound to uphold high data protection standards.

11 Responsible Gaming and Data Protection

db7 takes responsible gaming very seriously. Information about your gaming behaviour is used solely for your protection. In particular:

• Identifying patterns of excessive play and providing timely support.
• Storing your instructions for self-imposed deposit limits, session time limits, and self-exclusion options.
• Ensuring access to responsible gaming resources.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Policy Changes

db7 may update this privacy policy from time to time. For significant changes, we will:

• Publish a notice on the website or in the account dashboard.
• Notify you of the changes via your registered email.
• Update the "Last Updated" date at the top of the page.

Continuing to use the platform after changes have been made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

13 Contact Us

For any privacy-related questions, requests to exercise your rights, or complaints, please contact us:

This privacy policy governs your relationship with db7 and should be read alongside the Terms and Conditions. To learn more about data protection, visit our FAQ page.