Safe and Responsible Gaming

db7 Responsible Gaming — your safety is our priority

Gaming is for enjoyment, not addiction. db7 gives you the tools to play safely, mindfully and in control. Learn about our tools and support.

What is Responsible Gaming and why does it matter?

Online gaming and betting is a popular form of entertainment. But like any form of entertainment, it should be enjoyed within limits. db7 believes that responsible gaming is not just a policy — it is our commitment to every user.

Responsible gaming means knowing your budget, setting time limits and recognising when to take a break. We want every player to keep gaming as a source of enjoyment — never a source of stress or financial difficulty.

To support responsible gaming at db7, we offer a range of tools and features — including deposit limits, self-exclusion, time-out and 24/7 support. You can find full details about all of these on this page.

Age requirement: 21 and above only

db7 is an adults-only platform. Only players aged 21 or above may create an account and play on this site. Preventing access by minors is one of our top priorities.

Safe and secure platform

Our platform uses SSL encryption, fair play verification and secure transaction processing. Your personal information and financial data are fully protected.

Our Protection Tools

db7 provides a range of tools to help you stay in control and play safely.

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period ends. This helps you stay within your budget. The minimum deposit at db7 is just ৳200.

Time-Out Feature

If you want to take a break for a few days, use the time-out feature. You can temporarily close your account for anywhere from 24 hours up to 6 weeks. Logging in will not be possible while a time-out is active.

Gaming History and Balance Tracking

Your account shows a full history of all bets, deposits and withdrawals. Review your gaming patterns and take action if needed.

Reality Check Reminder

Set reminders at regular intervals — they will notify you how long you have been playing and your total wins or losses. These notifications help you stay aware.

24/7 Bengali Support

For any concerns, contact our 24/7 live chat support team. Our team is ready to help entirely in English — whether it is a gaming concern or advice on responsible play.

Warning Signs of Problem Gaming

Review your own gaming habits. If any of the signs below appear, it is important to take notice and seek help.

  • Repeatedly playing to try to win back lost money ("chasing losses")
  • Lying to or hiding your gaming from family or friends
  • Spending more than your set gaming budget
  • Neglecting work, family or daily responsibilities to keep playing
  • Feeling restless or irritable when unable to play
  • Playing with borrowed money or by dipping into savings
  • Repeatedly trying to stop playing but failing to do so

When to Seek Help

If even one of the signs above applies to you, act now. Acknowledging a gaming problem is not a weakness — it is a sign of strength.

db7 Live Chat Support

Contact our 24/7 live chat team — we will help you set up self-exclusion, a deposit limit or a time-out.

Contact by Email

[email protected] — our team will respond quickly and your information will be kept completely confidential.

Remember

Asking for help is straightforward. The sooner you act, the better. Our team is ready to support you without any judgement.

Responsible Gaming Tips

Following these simple guidelines will keep gaming enjoyable at all times.

1

Set a budget and stick to it

Allocate a fixed amount before each session. Once that budget is gone, stop playing — whether you are winning or losing. The deposit limit feature at db7 helps with this.

2

Do not think of gaming as a source of income

Gaming is for entertainment, not a livelihood. Losing is a normal part of it — accept that, and do not place larger bets trying to recover losses.

3

Set time limits

Take regular breaks instead of playing for long stretches at a time. Keep the reality check feature on so you stay aware of how long you have been playing.

4

Do not play under the influence, when tired or when stressed

Your ability to make decisions is reduced when you are emotionally or mentally unwell. Avoid gaming in those moments.

5

Be honest with family and friends

Hiding your gaming habits from those close to you is a warning sign. Talk to them openly.

6

Make time for other activities

Spend time with family, friends, hobbies and sports. Gaming should be one part of your life, not all of it.

Our Commitment

db7 is fully committed to responsible gaming.

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Age Verification

Age is verified at the time of registration. No one under 21 can open an account under any circumstances.

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Protection of Minors

Parents should use parental control software on devices used by their children. This site is for adults only.

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Marketing Restrictions

No promotional communications are sent to users who are under self-exclusion.

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Data Protection

All your information is secured with SSL encryption. We do not sell any data to third parties.

Self-Exclusion and Deposit Limit Details

How do I apply for self-exclusion?

Let our support team know via live chat or email. We will close your account promptly for your chosen period. Select a duration: 6 months, 1 year or permanently.

Deposit Limit Settings

Set your deposit limit directly from your account settings. Daily maximum, weekly or monthly limits can each be set separately. Reducing a limit takes effect immediately; increasing one requires a waiting period.

Time-Out Options

Choose a time-out for a temporary break. Options available are 24 hours, 48 hours, 1 week or 6 weeks. Your account reactivates automatically once the time-out ends.

Withdrawal Information

The minimum withdrawal amount at db7 is ৳500. We process payments via bKash, Nagad, Rocket, Upay and bank transfer, generally within 5 to 30 minutes. As part of responsible gaming, check your balance before making a withdrawal.

Mental Health Matters

If you feel that gaming is affecting your mental health, please reach out to a professional counsellor. Our support team can point you in the right direction.

Common Questions about Responsible Gaming

Here are answers to questions you may have about responsible gaming.

Only players aged 21 or above can create an account and play at db7. Age verification must be completed during registration. Access by minors is strictly prohibited.

Go to the "Responsible Gaming" section in your account settings to set a deposit limit. Daily, weekly and monthly limits can be set separately. If you need help, our live chat support team is ready to assist.

Once the chosen self-exclusion period (6 months, 1 year) has ended, you can apply to reactivate your account. However, accounts under permanent self-exclusion cannot be recovered. No marketing communications will be sent during this period.

Contact db7's 24/7 live chat support or send an email to [email protected]. Our team will listen to your concerns in complete confidence and help you take the steps you need.

A reality check is an automatic notification that alerts you at set intervals (for example every 30 minutes or 1 hour) to let you know how long you have been playing and your total wins and losses. It helps you make informed decisions.

If you think a family member or friend is struggling with a gaming problem, talk to them directly. db7's support team can also advise family members. Reach out via our live chat and we will work through it together.

A time-out is a temporary break lasting from 24 hours up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is longer-term, ranging from 6 months to permanent. For serious problems, self-exclusion is the right choice.

Play safely, enjoy the experience

Keep your gaming experience at db7 safe and enjoyable at all times. Play our cricket, slots or casino games responsibly.

More Useful Information

Use the links below to learn more about responsible gaming or to get direct support.

Cricket Betting

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Slots Games

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Table Tennis

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European Roulette

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